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Perilaku

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PERILAKU

Sebagian besar murid mungkin pernah mendengar istilah jika seseorang “memiliki masalah dengan sikapnya”, berarti ada beberapa kualitas konsisten dari orang tersebut yang memengaruhi perilaku secara negative;
Seorang karyawan dengan masalah sikap mungkin akan sulit untuk diajak bergaul, secara terus menerus mengeluh dan menyebabkan masalah, dan dengan keras kepala melawan ide-2 baru;
Kita semua tahu secara naluriah apakah yang dimaksud dengan sikap, tetapi tidak secara sadar berpikir mengenai seberapa besar sikap-2 mempengaruhi perilaku;
Definisi formalnya, sikap (attitude) adalah sebuah evaluasi-positif ataukah negative- yang pada awalnya mendorong seseorang untuk melakukan tindakan tertentu;
Pemahaman akan sikap karyawan adalah penting untuk para manajer karena sikap-2 menetukan:
1.       bagaimana orang-2 memandang lingkungan kerja;
2.       berinteraksi dengan orang lain, dan
3.       berperilaku pada pekerjaannya;
Seseorang yang memiliki sikap “saya mencintai pekerjaan saya, pekerjaan saya menyenangkan dan menantang”, mungkin akan menangani masalah-2 yang berkaitan dengan pekerjaannya dengan sikap gembira, sedangkan seseorang yang memiliki sikap “saya membenci pekerjaan saya”, mungkin tidak menunjukkan banyak antusiasme dan komitmen untuk memecahkan masalah;
Manajer-2 berjuan untuk mengembangkan dan menanamkan sikap-2 positif di antara karyawan-2;

Sumber:
Richard L. Draft, 2002, Management, Buku 2, Penerbit Salemba Empat, Jakarta.  

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