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Materi 15, PIP, RG, David Osborne & Gaebler

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Materi 15


REINVENTING GOVERNMENT (DAVID OSBORNE & GAEBLER)
Orientasi pd penciptaan suatu nilai (improved quality);
Pengguna jasa publik terpuaskan;
Dari segi kualitas, harga, dan penyediaan yg cepat
(Osborne dan Ted Gaebler, dlm Waluyo, Manajemen Publik, Konsep, Aplikasi dan Implementasinya dalam Pelaksanaan Otonomi Daerah, Mandar Maju, 2007, 130).

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